Notice of Non-Discrimination (Section 1557 of the Affordable Care Act) VNA of the Treasure Coast, Inc.
Visiting Nurse Association (VNA) of the Treasure Coast complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. VNA of the Treasure Coast does not exclude people or treat them less favorably because of race, color, national origin, age, disability or sex.
VNA of the Treasure Coast:
- provides people with disabilities free appropriate aids and services to communicate effectively with us, such as: qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats).
- provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.
If you need these services, contact the VNA Civil Rights Coordinator in our Compliance Department at 772-567-5551.
If you believe that VNA of the Treasure Coast has failed to provide these services or discriminated in another way on the basis of race, religion, color, national origin, age, disability or sex, you can file a grievance with the VNA Civil Rights Coordinator by mail, fax, or email below.
By mail:
Compliance Department
958 20th Place
2nd Floor
Vero Beach, FL 32960
By TYY/TDD:
By fax: 772-569-1444
By email: compliance@vnatc.com
If you need help filing a grievance, the VNA Civil Rights Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019
1-800-537-7697 (TDD)
Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html